We can send RESTful Web Service API calls to Slack, and the message will be sent to all users subscribed to the channel designated when the Webhook was created. That said, how do you handle authentication when the process is automated?Īs detailed in Christophe’s blog articles, Slack provides a Webhook URL that is unique to your instance. For my use case, there was no user involvement it was all being done from within a trigger (with the use of the tag).
I needed to send a Direct Message to a particular Slack user when a Salesforce Case was assigned to them. No need for an OAuth dance or another multi-step integration. His blog articles got me 95% of the way there, enabling me to send messages to a designated channel through the use of Slack’s Webhooks URLs. If you need to a go-to guide for this use case, read on!įirst of all-big shout out to Christophe Coenraets who has written a series of blog articles that were instrumental to my solution.
Get Slack Messages Directly from Salesforceĭo you want to integrate your Salesforce with Slack so users can get notified when there is important activity that requires their attention? Slack makes this incredibly easy, sexy, and it is well documented… for the most part.
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